Vaporizer and Warm Mist Humidifier FAQs

Answer: Vaporizers require water with some minerals content in order to function properly. If you have filtered water or are using distilled water, this can prevent the unit from steaming. If you are using distilled water, please switch to tap water and try again. If you are using tap water and this does not work, we recommend adding one or two pinches of salt (1/8 tsp). Wait ten minutes for the salt to have an effect, and if it is still not generating steam, or is only generating a little steam, then add a pinch or two more as needed, up to 1/2 tsp.

Answer: First, make sure there is water in the tank. (Is the reset light on?) If there is water, check to see if there are mineral deposits on the heating element or removable water tray. If there is mineral built up on these parts, it can make the unit shut down prematurely. Please follow the cleaning instructions in the Owner’s Manual and then try to run the unit again upon completion.