The thermometer should be cleaned in between uses, as necessary after oral, underarm, or rectal measurements.

• Clean the probe tip and protective cover by washing with soap and warm water or by disinfecting with rubbing alcohol (70% isopropyl alcohol)
• Wipe dry with soft cloth and let air dry DO NOT BOIL OR CLEAN IN DISHWASHER. This will cause the thermometer to no longer function and will void the warranty.
• Do not wash the unit with any thinner or chemical solvent.

Vicks thermometers can be purchased online and in-store at the following retailers:
Amazon, BuyBuyBaby, CVS, Fred Meyer, Meijer, Publix, Rite Aid, Target, Walgreens and Walmart.

We recommend calling ahead before visiting the store, since product assortment and inventory levels vary by location.

1. With the thermometer in the OFF position, hold down the center button until the display shows Lo. Release the button. 
2. To choose desired scale, press the button again to move between the “F” or “C” icon shown below the Lo. Once the “C” or “F” starts to blink, push the button again to turn off the thermometer. 
3. You can now turn on the thermometer and the display will be in Fahrenheit (F) or Celsius (C) based on the scale you set in the above steps. Your thermometer will return to Fahrenheit (F) readings when you replace your battery. You can repeat this process to switch to Celsius (C). 

1. Make sure the thermometer is turned OFF. 
2. Press and hold the blue SITE SELECTION button until C/F scale alternates on the display. 
3. Release the SITE SELECTION button when the desired scale is shown (C or F). 
4. The device will power off after 2 seconds. 
5. After being turned ON again, the most recent temperature stored in memory will be displayed in the newly chosen scale. 

1. With the thermometer in the OFF position, hold down the center button until the display shows Lo. Release the button. 
2. To choose desired scale, press the button again to move between the “F” or “C” icon shown below the Lo. Once the “C” or “F” starts to blink, push the button again to turn off the thermometer. 
3. You can now turn on the thermometer and the display will be in Fahrenheit (F) or Celsius (C) based on the scale you set in the above steps. Your thermometer will return to Fahrenheit (F) readings when you replace your battery. You can repeat this process to switch to Celsius (C). 

1. Within the FREE companion App, choose “Settings” from the “More” menu item at the bottom of the App. Under “temperature measurement” 
2. Change the Units from Fahrenheit to Celsius as desired. All temps displayed within the App will now read in the measurement method selected. 
   

Rectal & Pacifier: This feature is not available on these models.

• 'ERR' will be displayed if too much movement or any odd behavior has taken place during a measurement. The display will read Err when the tip of the thermometer is being moved while taking a reading. The display will read 'ER1' when a malfunction occurs, and the unit will power off after one minute. The display will read 'ER2' when the reading is outside the measurement temperature range. The display will read 'ER3' when the ambient temperature is outside the operating temperature rang.
• Here are the optimal ambient temperatures. Operating or storing outside these ranges may negatively impact the measurement and potentially damage the thermometer:
• Operating environment must be between 59°F -104°F.
• Operating and storage environment must be between 15-95% relative humidity.
• Store between -13°F and 122°F.
• If core body temperature is lower than ambient temperature the reading may be negatively impacted.

• This can indicate the battery needs to be replaced.

1. When the symbol appears and flashes in the center top of the display, the battery is exhausted and needs replacing.

• Using a coin, unlock the battery cover and carefully remove the battery with a non-metallic instrument.
• Replace the battery with a 3V, CR1225 silver oxide type or equivalent. Insert the new battery in the positive (+) side facing the battery cover.
• Carefully replace the battery cover and, using a coin, tighten the cover.
• Ensure the battery door is completely secure after replacing the battery.

1. When the symbol appears and flashes in the center of the display, the battery is exhausted and needs to be replaced.

• Using a coin, unlock the battery cover and carefully remove the battery with a non-metallic instrument.
• Replace the battery with a 3V, CR2032 lithium type. Insert the new battery with the positive (+) side facing the battery cover.
• Carefully replace the battery cover and, using a coin, tighten the cover.

1. When the symbol appears in the lower right of the display, the battery is exhausted and needs to be replaced.

• With a coin or screwdriver, release the cover lock located on the side of the thermometer and remove the battery with a non-metallic instrument. 
• Replace with a type SR41 (long life), LR41, or equivalent, making sure the positive (+) side is facing the back of the thermometer. 
• Replace battery cover. Your thermometer is now ready for use. 
• Carefully discard the old battery. Keep out of reach of young children, elderly and pets.

1. Do not attempt to disassemble the unit. There are no user serviceable parts inside. The battery is not replaceable. When the battery is almost exhausted, the following symbol will appear in the display window [ ] indicating the unit should be discarded. Do not use as a regular pacifier after the battery is discharged.

• All Vicks digital and pacifier thermometers have a 1 year limited warranty. The rectal thermometer has a 3 year limited warranty. This limited warranty applies to repair or replacement of product found to be defective in material or workmanship. This warranty does not apply to damage resulting from commercial, abusive, unreasonable use or supplemental damage. Defects that are the result of normal wear and tear will not be considered manufacturing defects under this warranty.

• The display will show the last temperature measured for 2 seconds.

• You can use the connected app to make a profile for each person and track the complete temperature history over time.

• When the thermometer is turned on, the last measured temperature will be shown on the LCD display with the letter “M” shown under the degree sign for approximately 2 seconds.
  

• Press and hold the power button while turning on the unit. The last measured temperature will be shown in the LCD display with the letter “M” shown under the degree sign in approximately 3 seconds.
  

Cover thermometer with the storage case included and store in dry location. Store your thermometer in a dry location free from dust and contamination and away from direct sunlight. Keep between -13°F and 122°F.

• Disposable probe covers are provided with all Digital Stick Thermometers. Place a cover on the probe tip each time the thermometer is used to help prevent spread of germs. Any generic probe cover will fit on our digital thermometers. Additional probe covers can be purchased at most drug stores or pharmacy departments. 
• Not applicable to rectal and pacifier thermometers

Cleaning your humidifier varies by model. Please reference our How to Clean page for instruction videos that are specific to your model.

Vicks humidifiers can be purchased online and in-store at the following retailers:
Amazon, CVS, Fred Meyer, Meijer, Publix, Rite Aid, Target, Walgreens and Walmart.

We recommend calling ahead before visiting the store, since product assortment and inventory levels vary by location.

• Evaporative - Water is wicked up from the base into a porous filter. Air blowing from the fan through the filter evaporates the moisture into the air. With evaporative humidifiers, the mist is not visible.
• Ultrasonic- Water is turned into a visible mist by the nebulizer moving in the base at ultrasonic speeds.

• Vaporizer - An electric current passing between two electrodes vaporizes the water resulting in the emission of warm steam.
• Warm Mist - A heating element boils the water to produce steam.

To order parts for your Vicks Humidifier, please email [email protected]

Depending on the type of humidifier, Vicks VapoSteam and Kaz Inhalant can be used in the medicine cup while Vicks VapoPads can be inserted into the Scent Pad door. Please look for accessory compatibility in your humidifiers Owner’s Manual, product page, or in the humidifier comparison chart.

No. Adding essential oils or any other non-recommended materials in the water tank can damage the unit. Oil can erode or eat away at the plastic possibly causing the unit to malfunction.

Place the unit at least one to three feet away from walls/furniture/curtains etc. Ensure it is not placed where it could be tripped over or in a location where it could be considered a fire hazard. Be sure that it is out of reach of pets and children as the warm mist humidifiers and vaporizers create boiling to hot water.

This will vary between humidifiers. Please see the cleaning section of your humidifiers Owner’s Manual, this will inform you if any parts can be placed in the dishwasher.

The unit should be rinsed daily and thoroughly cleaned according to the Owner’s Manual weekly. The unit should also be emptied if not in use and the filter should be dried (if applicable).

With some humidifiers (Impeller and Ultrasonic) the mist put out by the unit is a visible mist. These types of appliances turn the water into a mist and release it into the air. The minerals that are in the water are also in the mist being released by the humidifier. As the moisture evaporates into the air, the minerals are left behind and will settle around nearby surfaces as dust, and in most cases it is white. It is not harmful in any way; it is just the mineral contents of your water. The amount of white dust you see is directly related to the hardness of your water. To reduce the amount of white dust, use distilled or purified water or Protec Demineralization Cartridges (available for select models).

The humidity level in the room or the house is too high, and the air is becoming saturated with water. We recommend waiting to use the unit until the moisture level drops or using the unit on a low setting. A hygrometer can be helpful in determining the actual room humidity and should be available at most Hardware stores.

For responsible recycling, please visit 1800Recycling.com